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Online services - Have you registered for online access?

Once you have registered for online access you can beat the queue and book appointments online, order repeat prescriptions and view some areas of your medical records, such as test results. To register you will need to call in to the Practice with photographic ID and recent proof of address.

 

 

St Helens Gateway is a community hub of information; bringing together all health, social care and wellbeing information and services into one central place.http://www.sthelensgateway.info/

 

Care Quality Commission (CQC)

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP practices and all other care services in England provide people with safe, effective, compassionate and high quality care and encourages these services to make improvements. 

The CQC does this by inspecting services and publishing the results on its website to help you make better decisions about the care you receive.   For more information, visit the CQC website.

Principles of the CQC 

Throughout everything the CQC does it always: 

  • puts people who use the services at the heart of its work
  • has an open and accessible culture
  • is independent, rigorous, fair and consistent
  • works in partnership across the health and social care system
  • is committed to being a high-performing organisation
  • promotes equality, diversity and human rights

How the CQC does its job 

The CQC carries out its role in the following ways: 

  • Setting national standards of quality and safety that people can expect whenever they receive care
  • Registering care services to make sure they continue to meet the standards
  • Monitoring, inspecting and regulating care services to make sure they continue to meet the standards
  • Protecting the rights of vulnerable people, including those whose rights are restricted under the Mental Health Act
  • Listening to and acting on your experiences
  • Involving people who use the services
  • working in partnership with other organisations and local groups
  • Challenging all providers, with the worst performers getting the most attention
  • Making fair and authoratative judgements supported by the best information and evidence
  • Taking appropriate action if care services are failing to meet the standards
  • Carrying out in-depth investigations to look at care across the system
  • Reporting on the quality of care services, publishing clear and comprehensive information
  • including performance ratings to help people choose care 

Click here to see our registration document

Click hereto view our statement of purpose



 
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