This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Would you like to join out virtual PPG? We will communicate with you via email, seeking your views, opinions and feedback on services we offer. How well we are doing and ensure changes that are being made are patient focused. If you are interested please complete the form on this website or ask at Reception.


 

Comments & Complaints

Help us get it right

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure here -  Central Surgery Patient Complaint leaflet

We would also like to hear from you if you have any comments or feedback regarding your care at Central Surgery. You can email us at central.surgery@sthelensccg.nhs.uk

If you would like more input into our service provision you can join our Virtual Patient Participation Group, please complete a Patient Group sign up form on the right hand side of this page.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website