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Online services - Have you registered for online access?

Once you have registered for online access you can beat the queue and book appointments online, order repeat prescriptions and view some areas of your medical records, such as test results. To register you will need to call in to the Practice with photographic ID and recent proof of address.



St Helens Gateway is a community hub of information; bringing together all health, social care and wellbeing information and services into one central place.


How we use your information

How we use your information


The staff caring for you needs to collect and maintain information about your health, treatment and care so that you can be given the best possible care. This personal information can be held in a variety of formats, including paper records, electronically on computer systems, in video and audio files.


The following privacy notices and patient leaflets explain why we collect your information, how the information is stored and how that information may be used.


GP Privacy Notice Patient - Final.doc

GP Privacy Notice Children Final.docx

GP Privacy leaflet Children Final.docx

GP Privacy Leaflet Patient Final.docx

Central Surgery - GP Privacy Notice Patient - Final.doc

We hope the leaflets gives you the information that you require, however if you would like more information please email Central Surgery at


If you would like more general information about the Data Protection Act 2018, or if you have a complaint, you can contact the Information Commissioner’s Office.


Information Commissioner’s Office

Wycliffe House

Water Lane





T: 0303 123 1113


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