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Noticeboard

Online services - Have you registered for online access?

Once you have registered for online access you can beat the queue and book appointments online, order repeat prescriptions and view some areas of your medical records, such as test results. To register you will need to call in to the Practice with photographic ID and recent proof of address.

 

 

St Helens Gateway is a community hub of information; bringing together all health, social care and wellbeing information and services into one central place.http://www.sthelensgateway.info/

 

Named GP

Named GP

Recent changes to the GP Contract mean that all patients in England including children will benefit from having a named, accountable doctors who will be responsible for coordinating their care.  We have allocated all our patients a "Named GP".  At this time you have been allocated to your registered GP however, you can request to be allocated to any GP of your choice.

  • You can still talk to any of our clinicians not just your named GP

  • You can still have appointments with any of our clinicians not just your named GP

Frequently asked Q&A:

Why have I been allocated a named GP?

The government believes, as we do, that continuity of care adds value to consultations and people with long term medical problems benefit from seeing the doctor who knows them best. 

Will have a named GP mean I will always be given a same day appointment with that doctor?

No. Having a named GP ensures an individual clinician has overall responsibility for the care and support our practice provides to you but it does not imply that doctor's personal availability or mean that you will have any reduction in the time you may have to wait for an appointment.

Will the quality of my care be affected if I don't see my named GP?

No. The clinicians make comprehensive notes in your medical record about every consultation they have with you. if you need to see a different doctor your full medical records will always be readily available including any correspondence, test results and medication issues, so in reality there is sufficient information available in your records to ensure that any of our clinicians can care for you appropriately without any compromise in the standard of care provided.

Do I need to take any action?

You do not need to take any further action, but if you have any questions or wish to specify a GP Partner as your named GP, please note that our telephone lines are very busy and we cannot discuss this over the phone.  Just let us know the next time you visit the surgery or email us on central.surgery@nhs.net.



 
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